September 23, 2008

Mr. Elan Zion

Field Operations Manager

ID Cleaners & Carpeting

246 Fifth Avenue, Suite 304

New York, NY 10001

Dear Elan,

Thank you for a job well done. We are very pleased with our new carpet and will highly recommend ID Cleaners & Carpeting to anyone considering the purchase and installation of new carpet for their business.

From the start, your professionalism set you apart from other companies. The organized and detailed specifications that you put together as part of your proposal proved to be invaluable as we worked to control the cost of our project. Your willingness to meet with us at any time, suggesting ways by which we could trim costs while still maintaining a high level of quality, was greatly appreciated.

Olee, your Sales Manager, did an excellent job of moving the installation process along from start to finish. She was professional, knowledgeable, very considerate and a pleasure to work with.

We would also like to acknowledge the professionalism of your crews and the quality of their work. We were impressed by your Foreman, Randy and the pride that he took in his work as well as his initiative in working through those issues that can only be realized at the time of installation.

Our positive experience can be attributed, in no small part, to the combined efforts of all at ID Cleaners & Carpeting. Thanks to you all.

Sincerely;

Olga Holmes

Office Manager